daxyve.com takes your privacy and information security very seriously. We are committed to complying with Australian privacy laws and relevant international regulations when you visit our website and use our services, and protecting all personal information you provide from misuse, disclosure or unauthorized access.

The following are our commitments and practices in information protection:

1. Information Collection Content

When you browse or purchase products, we may collect the following information:

Name, phone number, email address, delivery address;

Payment information (if completed through a third-party payment platform, this site does not save credit card numbers);

Order records, communication content;

Access device information, IP address, browsing behavior and other non-sensitive data (for analysis and optimization of service experience).

2. Purpose of Information Use

The information we collect is only used for the following purposes:

Processing and completing your order;

Providing customer support and after-sales service;

Improving the quality of our products and services;

Sending you notifications related to orders, logistics, promotions, etc.;

Meeting legal or compliance requirements.

We will not sell, exchange or rent your personal information to any third party.

3. Information storage and security measures

We use SSL encryption protocol, access control, data isolation and other measures to ensure information security;

All user data is only accessible to authorized personnel in necessary business scenarios;

If a data leak occurs, we will proactively notify users and relevant regulatory agencies within the time specified by law.

4. Third-party service description

In order to complete payment, logistics, marketing and other services, we may share some information with trusted partners (such as payment platforms, logistics companies). All partners must comply with the information confidentiality agreement and use it only for service delivery purposes.

5. User rights

You have the right to:

Access, correct or delete your personal information at any time;

Refuse to receive our marketing emails;

Raise questions or complaints about privacy to us.

To exercise the above rights, please send an email to: 📧 service@daxyve.com

6. Policy change notification

We may update this policy in accordance with legal or business needs. Changes will be posted on this site immediately and the update date will be indicated. Please check regularly to learn about the latest content.

7. Contact Information

If you have any questions or suggestions about this information protection policy, please contact us:

📧 Customer Service Email: service@daxyve.com

☎️ Customer Service Phone: 18236925575

🏢 Company Name: Wuxi Chengbeitian E-Commerce Co., Ltd.

📍 Company Address: 2214, No. 317, Renmin West Road, Jiangyin City