Welcome to daxyve.com! We attach great importance to communication with customers and are committed to providing you with professional and efficient service support. If you have any questions or suggestions about shopping, payment, logistics or other aspects, please feel free to contact us. The following is our contact information and customer service support policy:

1. Contact information

Customer service email:

service@daxyve.com

Customer service phone:

18236925575

Company address:

2214, No. 317, Renmin West Road, Jiangyin City, Jiangsu Province

Return address:

2214, No. 317, Renmin West Road, Jiangyin City, Jiangsu Province

2. Service scope

We provide you with the following service support:

Order consultation: check order status, logistics information, payment issues, etc.;

Product consultation: answer questions about automotive products;

Return and exchange support: guide you to complete the return and exchange process;

After-sales service: provide after-sales problem handling and technical support;

Other issues: welcome to feedback your suggestions and opinions.

3. Customer Service Working Hours

Working Days: Monday to Friday, 9:00 am to 6:00 pm (Beijing Time)

Non-working hours: In case of weekends or holidays, we will respond to your inquiry as soon as possible on the next working day.

4. Response Time

We promise to respond within 1-2 working days after receiving your email or telephone inquiry;

For urgent issues, please call the customer service number directly for immediate assistance.

5. How to Contact

Please provide the relevant order number (if applicable), detailed problem description and your contact information when inquiring so that we can help you faster and more accurately. We attach great importance to the feedback of every customer and strive to continuously optimize the quality of service.

Thank you for your support and trust in daxyve.com, we look forward to providing you with a high-quality service experience!

—— daxyve.com Team