Welcome to daxyve.com. This payment policy applies to all purchases made on our platform, and is designed to provide you with a safe, convenient and diversified payment experience. The following are payment instructions for our website:
1. Supported payment methods
We accept the following payment methods to ensure the security and flexibility of your transactions:
Credit / Debit Card (Visa, MasterCard, American Express)
PayPal (recommended, supports fast checkout and payment protection)
Apple Pay / Google Pay (mobile quick payment)
Afterpay (if applicable, installment payment service)
Other payment methods will be launched in succession, so stay tuned!
All payment information is transmitted through encryption to ensure the safety of your funds.
2. Payment currency and settlement
All our product prices are denominated in Australian dollars (AUD).
If you pay in a currency other than AUD, the bank or payment platform may charge a certain currency conversion fee based on its exchange rate. Please contact your issuing bank for details.
3. Payment security
We use industry-standard secure payment gateways and SSL encryption technology to ensure that your payment information will not be stolen or abused by third parties. We promise not to save your complete credit card information.
4. Order verification and fraud prevention
In order to protect the legitimate rights and interests of users and platforms, we may conduct additional verification (such as phone confirmation, identity verification, etc.) on some high-risk orders. Please ensure that the contact information you provide is accurate.
5. Payment failure or refund processing
If you encounter a payment failure problem, please first confirm whether the card information, account balance and network connection are normal.
If a refund is required, the money will be returned to the original route, which usually takes 3-7 working days (depending on the payment channel).
6. Contact us
If you encounter any problems during the payment process, please feel free to contact us:
📧 Email: service@daxyve.com
☎️ Customer service phone: 18236925575
🏢 Company name: Wuxi Chengbeitian E-commerce Co., Ltd.
📍 Company address: 2214, No. 317, Renmin West Road, Jiangyin City, Jiangsu Province